Based on its annual Online Services Benchmarking program, Greenwich Associates examines the eight characteristics that define "Best-of-Breed" online banking platforms.
Using data gathered through hundreds of corporate e-banking users combined with "road-testing" the Internet platforms of major global and regional banks and non-banks, the strengths and opportunities for development are explored.
In this Greenwich Report we will:
- Identify the new features and functionality that are defining Best-of-Breed e-banking platforms in 2015.
- Assess the banking industry’s progress in delivering functionality identified as critical to the corporate treasury function.
- Inform companies about what they can and should expect from their providers, both today and in the years to come.
Methodology
Every year, Greenwich Associates conducts extensive research with corporate executives around the world about the banks they use for general corporate banking, treasury and cash management, and a range of other banking services. As part of that research, we ask executives about the electronic banking platforms (Internet- and file-based) that they use and have them rate the platforms in terms of overall quality. We also “road-test” the Internet platforms of major global and regional banks and non-banks to document the strengths and opportunities for development.
The data reported in this document reflect solely the views reported to Greenwich Associates by the research participants. Interviewees may be asked about their use of and demand for financial products and services and about investment practices in relevant financial markets. Greenwich Associates compiles the data received, conducts statistical analysis and reviews for presentation purposes in order to produce the final results. Unless otherwise indicated, any opinions or market observations made are strictly our own.
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