The COVID-19 public health crisis has affected nearly all aspects of the economy, and banks have played an integral role in distributing emergency funding. The spike in government-backed loan applications put incredible strain on the banking...

Many small businesses have found their banks ill equipped to handle their Small Business Administration Paycheck Protection Program applications. At a time when business owners are feeling overwhelmed, banks could be more responsive and...

Small businesses that have applied for a loan under the Small Business Administration’s Paycheck Protection Program have some pointed feedback for the banks executing these loans. Banks should listen closely to what business owners are saying and...